CAAM Forward Celebration How-Tos and FAQs

CAAM Forward: Celebration of Asian American Storytelling

Program Viewing How-Tos, FAQs, Accessibility, and CAAM Code of Conduct

Thank you for supporting CAAM’s 40th anniversary fundraiser, CAAM Forward: Celebration of Asian American Storytelling.

We encourage you to add and to your safe sender list to ensure that you receive the program reminders and updates.

Viewing How-Tos

Before You Join the Program

  • If you’d like to participate in the chat, log into your YouTube account before clicking the program streaming link. The program streaming link will be emailed to registered attendees from with “Viewing Link and Reminders for the CAAM Forward: Celebration of Asian American Storytelling“ in the subject line.
    If you cannot find the program streaming link, please email
  • Your chat name will reflect your YouTube Channel/YouTube Account name. This is how you will appear to other attendees reading the chat. If you’d like your chat name to reflect your actual name, please follow these steps: 
    • Find the settings menu by clicking here.
      Note: you may need to log in if you have not already done so.
    • In the “Your YouTube channel” section, you will see your channel/account name and profile picture.
    • Select Edit on Google.
    • From here, you can edit your name and profile picture.
      Note: you may not have permission to update your name if your account was set up by your employer.
      Per Google: Anyone can see this info when they communicate with you or view content you create in Google services.

Joining the Event

  • Find the program streaming link from your reminder email.We recommend that you join the program 15 minutes before the start of the program to ensure that the link works and that you have enough time to settle in.

Enjoying the Event

  • The event will start automatically.
  • Since the event is being live streamed, you will not be able to rewind. 
  • Sit back and enjoy. You can watch it on your personal device, computer, or on your TV.  
    If you plan to cast the event to your TV, make sure you are on the same WiFi network as your TV for best results.

Program FAQs

Q: Can I join this event without registering?
A:  No. Registration is required. Register here.

Q: Will my camera and microphone be enabled?
A: No. 

Q: How can I interact with fellow attendees?
A: Use the chat box to interact with fellow attendees. You need to be logged into your YouTube account to participate in the chat. Please adhere to our Code of Conduct.

Q: Is a donation required to register?
A: No, though if you have the means, we hope you will consider making a tax-deductible donation of any amount to our CAAM Forward Campaign at Two anonymous donors have generously agreed to match all donations received to the campaign, up to $125,000. If you donate by December 31, 2020, your gift will be doubled.

Q: When should I join the program?
A: We highly recommend logging on 15 minutes in advance of the program (at 5:45 p.m. PST) so that you have enough time to make sure your stream is working.

Q: The stream won’t play. What should I do?
A: Please try the following steps:

  • Update your browser to the latest version. 
  • Free up some space on your device. Pictures and videos sometimes cause live streams to run too slowly on iPads and other mobile devices.
  • Restart your machine.
  • Check your home internet connection. Connecting through an ethernet cable is often faster than wifi.
    If you are still having trouble, please email for further assistance.

Q: What if I need to restart my computer or browser?
A: This won’t be a problem. Just find the link again and you’ll be all set.

Q: What device(s) can I use to watch this program?
A: You should be able to use a variety of browsers on mobile devices, iPads, laptops, desktop computers, and cast to your TV to view this program. Whichever device and browser/app you use to watch this program, we encourage you to make sure that your operating system, browser, and device, are up-to-date.

Here is YouTube’s help section on how to watch videos using different devices.

Q: I want to participate in the chat but I do not have a YouTube account. How can I participate?
A: If you do not have a YouTube account, but would like to join the chat, view how to create a YouTube account by clicking here.

Q: What if I join this program late?
A: You can join this program at any time. Since this is a live event, you will miss a portion of the program if you join late.

Q: Can I pause the program?
A: Yes, you can pause the program, but when you hit play, the program will not pick up where you left off.  Since this is a live event, you will miss a portion of the program and jump back in at a later point.

Q: Will this program be recorded and available to watch at a later time?
A: The program will be recorded and the recording will be available on CAAM’s website, YouTube, and other channels, following the event.

Q: I’ve followed all of the steps and am still having issues accessing this program. Who can I contact for help?
A: Please reach out to with specific questions.
We encourage you to include as many details and/or screenshots (if possible) with your message to our event support team. This will help ensure that our team understands your question(s) and can recommend effective solutions.

We will be monitoring this inbox leading up to and during the event.  


Captions will not be available during the live stream of this event. However, captions will be added to the program recording that will be available on CAAM’s website, YouTube, and other channels, after the event.

Code of Conduct

Given these unprecedented times, the CAAM team has been working hard to continue bringing stories to light by finding new and creative ways to connect with our communities. Please remember that we’re all in this together and that we should all remember to be supportive and kind through these tough times.

CAAM does not tolerate discrimination or abusive treatment in any manner, including, but not limited to national origin, ethnicity, gender or gender identity/expression, sexual orientation, marital status, age, ability or veteran status. Cause for removal from CAAM events includes, but is not limited to verbal harassment, intimidation or threats, physical violence, stalking, and/or sexually explicit, suggestive, or provocative behavior. If a CAAM attendee violates this attendee policy, causes any disruption, and/or violates any other CAAM rules or policies, then CAAM reserves the right to remove the attendee, and prohibit reentry at future events.

If attendees have concerns or issues about their safety, the decorum of other attendees, or other matters, then they should email CAAM at

Back to CAAM Forward: Celebration of Asian American Storytelling