POSITION: Individual Giving Officer
JOB LOCATION: San Francisco, California / Hybrid. In-person attendance (in and around the San Francisco Bay Area) at designated office meetings, events, and other functions as required. Remote work may be assigned, and an employee is required to maintain a suitable and safe personal workspace when so assigned.
TERMS OF EMPLOYMENT: Full-time, salaried, non-exempt
PROPOSED START DATE: September 2024
COMPENSATION: $74,000 – 79,000 per year with excellent benefits
DESCRIPTION AS OF: June 2024
OVERVIEW
The Center for Asian American Media (CAAM) is a national, mission driven organization dedicated to presenting stories that convey the richness and diversity of Asian American experiences to the broadest audience possible. CAAM is the premier provider of Asian American content through funding, producing, distributing, and exhibiting works in film, television, and digital media.
Reporting to the Director of Development, the Individual Giving Officer is responsible for the implementation of CAAM’s individual giving strategies, cultivation and stewardship of a group of individual donors for year-round engagement, and helping coordinate efforts in support of annual fundraising goals and a multi-year combined capital campaign. The ideal candidate has at least 3-5 years of development experience, particularly with individual giving, and events management, and a passion for fundraising, Asian American art and media, and community engagement. This position requires attendance at events and programs occasionally on evenings and weekends.
RESPONSIBILITIES
Donor Relations
- Under the direction and supervision of the Director of Development, manage all aspects of CAAM’s individual giving programs, including fundraising, communications, appeals, and events
- Retain a portfolio of current donors, implement acquisition strategies for donor and program growth, and develop reengagement strategies for lapsed supporters
- Research, identify and cultivate new donor prospects, initiate contact, and maintain ongoing relations with current donors and prospects via direct communications over email, phone, and one-on-one and group meetings (virtually and in person); at CAAM fundraising events and programs; and external arts and community events
- Work with Development staff to implement and maintain an effective moves management strategy; move existing and potential donors toward solicitation and closure
- Establish and maintain a donor stewardship program to ensure that new donors are stewarded accordingly and that existing donors have opportunities to increase their level of support on an annual basis
- Revamp and continually evaluate donor types and levels, thank yous and acknowledgments; and develop ways to retain and increase contributions
- Make recommendations for the implementation of new giving circles to support programs and other organizational activities; help manage and coordinate implementation of giving circle program(s)
- Work with Director of Development, Executive Director, Board Members, and programs staff to provide ongoing support of their cultivation and stewardship efforts of donors and prospects
- Plan, organize, and provide support for fundraising and cultivation events. Work with appropriate CAAM staff and events contractors on planning and execution of events.
- Work with Development Associate/Assistant to process all donor relations activities, ensuring accuracy, prompt communications, and proper donor recognition, and work with festival ticketing staff to ensure quality customer service and streamlined donor transactions
- Work with the Development Associate/Assistant to maintain accurate donor records in DonorPerfect, CAAM’s donor relationship management database
- Track, analyze, and report on the progress of individual giving programs on a monthly basis
- Professionally represent and serve as an effective ambassador of CAAM at appropriate external arts, civic, community, and fundraising and social events
- Maximize CAAM’s donor programs by soliciting user feedback, and implementing and analyzing donor surveys
- Research national giving trends and analyze for strategies to build individual donor base
- Develop specific local, regional, and national donor outreach strategies, needs, and benefits
- Contribute to the Development department’s annual operating plan and meet or exceed annual fundraising goals
- Supervise development interns and volunteers in partnership with the Development team
- Other Development-related duties as assigned
Communications/Partnerships
- Work with Development and marketing and communications team to create compelling online and direct mail campaigns and solicitations for annual giving and special appeals
- Organize and deploy select content for CAAM In-Focus, an e-newsletter for CAAM’s closest supporters and prospects
- Develop new and retain existing community partnerships to enhance the donor experience, leverage CAAM’s profile and affiliations, and strengthen retention
- In partnership with marketing team members, implement strategies for building and utilizing email contact lists
- Work with graphic design consultants and printers to produce materials for fundraising campaigns and events
QUALIFICATIONS
- Proven track record and experience with donor cultivation and fundraising.
- Strong project management, organizational skills, and resourcefulness in reaching goals.
- Excellent writing, presentation, and analytic skills.
- Ability to interact professionally and respectfully with donors, community partners, board members, volunteers, staff, and the general public.
- Ability to exercise good judgment and maintain confidentiality of information.
- Ability to cultivate meaningful relationships with donors and negotiate reciprocal programs with partner organizations.
- Capacity to take initiative and work collaboratively and effectively within the organization as well as with external entities.
- Efficiency working on both PC and Mac OS platform, database software, MS Office and project management softwares, and web applications (e.g. e-marketing, and e-surveys).
- Experience with DonorPerfect and Filemaker Pro databases preferred.
- Experience with email marketing programs.
TO APPLY
Please email a resume and a cover letter, containing in the email subject “Individual Giving Officer” to jobs@caamedia.org. No phone calls please.
NOTE: Early applications encouraged. Please check our website: caamedia.org for details.
ABOUT CAAM: The Center for Asian American Media is a non-profit organization dedicated to presenting stories conveying the richness and diversity of Asian American experiences to the broadest audience possible. We do this by funding, producing, distributing and exhibiting works in film, television and digital media. CAAM is an equal opportunity employer. CAAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
POSITION: HR Manager
TERMS OF EMPLOYMENT: Full-time, at-will, and non-exempt position with benefits
JOB LOCATION: San Francisco, California / Hybrid. In-person attendance (in and around the San Francisco
Bay Area) at designated office meetings, events, and other functions as required. Remote work may be
assigned, and an employee is required to maintain a suitable and safe personal workspace when so
assigned.
PROPOSED START DATE: July 2024
COMPENSATION: $86,000 – $94,000 per year with excellent benefits
The Center for Asian American Media (CAAM) is a national organization dedicated to presenting stories
that convey the richness and diversity of Asian American experiences to the broadest audience possible.
CAAM funds, produces, distributes and exhibits works in film, television and digital media.
Overview
The HR Manager is responsible day-to-day management for all of CAAM’s human resources for an overall
staff of approximately 16 full-time and part-time personnel as well as seasonal employees and volunteers.
Main Responsibilities:
Reports regularly to the Director of Finance and Administration on human resources matters. Working
closely with the Director of Finance and Administration, Assist in the business affairs of the organization,
formulating annual budgets, conducting employee and policy reviews, approving HR expenditures.
Maintains active and positive relationships with CAAM employees, human resources and other outside
vendors
HIRING
Prepare paperwork and schedules for smooth new-hire onboarding process, coordinating with
cross-functional departments to deliver an exceptional first-day experience
Handle administrative tasks for onboarding, new-hire orientations, and exit interviews, including
data entry in human resources information systems (HRIS) and audits for accuracy and
compliance
Assist in talent acquisition and recruitment processes
Conduct employee onboarding and help organize employee training
Collaborate with the CAAM staff to develop effective recruitment strategies
WORKFORCE SUPPORT
Provide a dedicated and effective HR advisory service to employees that covers absence and
health issues, conduct and capability, grievances, organizational change, and all other employee-
relations matters
When required, perform payroll processing, including biweekly and semimonthly updates to
employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-
employee validations, and benefits changes
Record and track employee paid and unpaid time off requests, remote work status and office
workspace needs
Coordinate and provide basic skills training to staff, including timesheets, databases,
informational resources, and common-use software
Assist in the communication, interpretation, and upkeep of employee handbook, employee
directory, and organizational chart, and contribute to policy development
Provide support to employees in various HR-related topics such as leaves and compensation and
resolve any issues that may arise
Administer HR-and office- related software systems such as benefits sign-up, timesheet software,
and building access systems
Promote HR programs to create an efficient and conflict-free workplace
Assist in development and implementation of human resource policies
Assist in development and implementation of policies related to organizational volunteers and
interns
Gather and analyze data to provide useful HR metrics, such as time to hire and employee
turnover rates
Tracking, analysis and support of in-person/remote work employee environments
Organize annual employee performance reviews
Maintain employee files and records in electronic and paper form
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and
organizing team building activities
Maintain compensation and benefit plans
Provide personnel policy and procedure guidance to employees and management.
Maintain up-to-date knowledge of federal and state employment law and compliance
requirements.
Coordinate open enrollments, changes, and training for employee benefits programs.
Respond to human resources-related inquiries.
Create and distribute internal communications regarding status changes, benefits, or company
policies.
Identify future staffing needs and assist in job design and job analysis
Process complaints regarding sexual harassment, discrimination, or other instances of workplace
harassment and assist in any necessary investigations and disciplinary actions.
Conduct exit interviews and recommend corrective action if necessary.
Liaise with building landlord and building tenants to maintain good relations and cross-business
rapport
REGULATORY COMPLIANCE
Assist in preparation of documentation for all audits by regulatory entities
Assist in representing the company for any unemployment claims
Verify and maintains I-9 documentation. Ensures compliance with Form I-9 Employment
Eligibility Verification; periodically audits I-9 forms.
Manage personnel files to meet licensure and legal requirements. Maintains all employee and
applicant documentation as dictated by governing agencies.
Prepares reports related to HR functions and /or projects
Manage/perform transiition from physical to secure digital records when needed
Responsibilities, Requirements, and skills
Proven experience as an HR Generalist
Understanding of general human resources policies and procedures
Knowledge of federal, state and local employment/labor laws
Excellent communication and people skills
Additional HR training/certification is a plus, PHR or SPHR certification preferred
Excellent communication and interpersonal skills, ethics, and cultural awareness
Awareness of OSHA regulations and compliance
Understanding of personnel and compliance records management
Ability to maintain confidentiality
Proficiency with Microsoft Office / Google Suite
TO APPLY
Please email a resume and a cover letter, containing in the email subject “HR
Manager” to jobs@caamedia.org. No phone calls please.NOTE: Early applications encouraged.
ABOUT CAAM: The Center for Asian American Media is a non-profit organization dedicated to presenting
stories conveying the richness and diversity of Asian American experiences to the broadest audience
possible. We do this by funding, producing, distributing and exhibiting works in film, television and digital
media. Please consult our website: caamedia.org for details.
CAAM is an equal opportunity employer. CAAM provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and harassment of any type without regard to
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic protected by federal, state or local
laws.